Last updated: Mar 25, 2022
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
ACCESSING, BROWSING OR OTHERWISE USING Tugtow.com Missed Call Service or mobile application INDICATES user is in AGREEMENT with Tug for ALL THE TERMS AND CONDITIONS MENTIONED henceforth. User is requested to READ terms and conditions CAREFULLY BEFORE PROCEEDING FURTHER.
User is the person, group of person, company, trust, society, legal entity, legal personality or anyone who visits website, mobile app or gives missed call or places order with Tug via phone or website or mobile application or browse through website Tugtow.com.
Tug reserves the right to add, alter, change, modify or delete any of these terms and conditions at any time without prior information. The altered terms and conditions becomes binding on the user since the moment same are unloaded on the website Tugtow.com Tug is in trade of fresh fruits and vegetables and delivers the order to home (user’s desired address) directly.
That any user who gives missed call/call for order on any number published/used by Tugtow.com, consents to receive, accept calls and messages or any after communication from Tug 313 for Promotion and Telemarketing Purposes within a week.
If a customer do not wish to receive any communication from Tug , please email us at mailto:support@tugtow.com Tug accept orders on all seven days and user will receive the delivery next day from date of order placement, as we at Tug procure the fresh produce from the procurement center and deliver it straight to user.
Tug updates the prices on daily basis and the price displayed at our website https://www.tugtow.com., at the time of placement of order by user he/she/it will be charged as per the price listed at the website https://www.tugtow.com.
In the event, though there are remote possibilities, of wrong invoice generation due to any reason, in case it happens Tugvegetables 313 reserve its right to again raise the correct invoice at the revised amount and same shall be paid by user.
At times it is difficult to weigh certain vegetables or fruits exactly as per the order or desired quantity of user, hence the delivery might be with five percent variation on both higher or lower side of exact ordered quantity, user are hereby under takes to pay to Tug 313 as per the final invoice. We at Tug understands and our endeavor is to always deliver in exact quantity in consonance with quantity ordered but every time it’s not possible but Tug guarantee the fair deal and weight to all its users. Tug further assures its users that at no instance delivery weights/quantity vary dramatically from what quantity ordered by user.
If some product is not available or is not of good quality, the same item will not be delivered and will be adjusted accordingly in the invoice; all rights in this regards are reserved with Tug . Images of Fruits & Vegetables present in the website are for demonstration purpose and may not resemble exactly in size, colour, weight, contrast etc; though we assure our best to maintain the best quality in product, which is being our foremost commitment to the customer.
All orders placed before 11 PM in the Night will be delivered next day or as per delivery date chosen.
While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:
Information regarding your location
Pictures and other information from your Device's camera and photo library
We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on Your device.
You can enable or disable access to this information at any time, through Your Device settings.